Frequently Asked Questions

Below are common questions that we receive from customers. If you have a specific question, please call or email us and we will be happy to answer.

Can I view employees email?
Recover data from bad hard drive?
Key Employee quits?
Suspect Employee disloyalty?
Cheating spouse?

Q: Can I view my employees email?
A: Yes. Generally speaking employees have no right of privacy with company email. But they may check personal email from work. You should seek an attorneys advice to best understand the legal ramifications associated with work area searches.

Q: I need to recover data from a PC that will not start. What should I do?
A: Don't worry, all is not lost. Do NOT format and reinstall Windows. Either ship the drive to us or we can pick it up from your site. The odds are good that most of the important documents and other company data can be retrieved.

Q: I had a key employee quit and I need to get into that computer?
A: Great question. Frequently these files are financial and accounting files. We can assist with cracking passwords and encrypted data.

If you DO NOT have the Encryption Key Disk or File, and you do not know the Encryption Key. There are a number of options for recovering data, depending on the situation.

Q: I suspect a key Employee is stealing data from my company?
A: First seek counsel so that any evidence that we collect is admissible and within your legal rights to collect. Next, meet with us and we will arrange to copy the system. This copy is admissible in court and can be made either in our lab or onsite using Black Ops. Once the data is copied, our lab will scan the suspected drive for the patterns that indicate misuse or theft. We can find hidden files, deleted files, encrypted files, and even detect difficult to find Stegano-storage.

Q: I believe that my spouse has been cheating online?
A: IMPORTANT: We do not work directly for individuals, but act as a Lab for your attorney and Private Investigators (We recommend www.InvestigateSC.com). In order for your evidence to become admissible in court, proper procedures must be used. We can search a computer system quickly, yielding pornography, child porn, messages, keywords. Even detect if the user attempted to purge the system.